By using your touch-tone telephone Department of Workforce Services provides a quick and efficient way to file your weekly claim for benefits. ArkLine provides you with updated information. In addition, ArkLine can be used to verify when your weekly claim was processed.

- To get general information, press "1".

- To inquire about your claim, press "2".

- To file your weekly claim, press "3".

Read the following instructions carefully before you make your first call.

To File Weekly Claims by Telephone You Need:

- A touch-tone or dial-pulse telephone

- Your social security number

- Your personal identification number or PIN

- Your total gross earnings and hours worked for the week you are claiming

If you use a dial-pulse telephone, set switch to tone.

See Continued Claims Telephone Script

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