Daryl Bassett, Director
501-682-3394 | firstname.lastname@example.org
The director is responsible for the administration of the Department of Workforce Services.
Ron Snead, Deputy Director
501-682-5795 | email@example.com
The deputy director oversees field operations and has operational responsibility for the following divisions: Information Technology, Legal, Labor Market Information and Analysis, Unemployment Insurance, Financial Management, Employment Assistance and New Hire Registry.
Employment Assistance – 501-371-1028 | @arkansas.gov
Employment Assistance provides policy development and technical assistance for the federally-funded employment and training programs administered by the agency including the Workforce Innovation and Opportunity Act, Wagner-Peyser Labor Exchange, Veterans and the Transitional Employment Assistance programs. The department also administers the Work Opportunity Tax Credit and Alien Labor Certification programs. Additionally, the Employment Assistance department administers the Labor Market Information Unit, which provides information for employers and the community regarding employment, wages, labor market trends and unemployment rates. This information is used by industries and organizations for economic development purposes, to develop job training and attract industries. The information is provided to statisticians, employers, researchers, economic developers and institutions of higher education.
Ron Calkins, Assistant Director
Unemployment Insurance – 501-682-3200 | firstname.lastname@example.org
The Unemployment Insurance Unit facilitates employer compliance with the Arkansas Employment Security Law, collects unemployment insurance contributions from employers, provides unemployment insurance benefits to those eligible and maintains management information systems for filing unemployment insurance claims and fraud detection.
Earnest L. Sweat III, Assistant Director
Information Technology – 501-682-5668 | email@example.com
The Information Technology Unit provides automated solutions, including mainframe, client server and Web environments for the Arkansas Department of Workforce Services. The unit provides technical support for the agency’s computers, network issues and application problems. The unit also provides IT security policy development and monitoring and provides Disaster Recovery Planning for the agency.
Don Denton, General Counsel
Legal – 501-682-3150 | firstname.lastname@example.org
The Office of Legal Services provides advice on legal issues to the director and assistant directors, area operations chiefs and office managers at ADWS, as well as to the Arkansas Workforce Investment Board and Transitional Employment Assistance Board. The legal office prepares or reviews contracts and memorandums of understanding; represents the agency in all legal proceedings affecting the agency, including but not limited to, foreclosures, bankruptcies and matters requiring court appearances; and handles all appeals to the Court of Appeals from the Board of Review. The office works to reduce fraud, prosecute perpetrators of fraud and affect the civil collection of all overpayments.
Bryan Hicks, Assistant Director
Financial Management – 501-682-3108 | email@example.com
The Financial Management Unit provides administrative and fiscal services for the various units of the department including accounting, budgeting, payroll, purchasing, logistics and human resources. The unit is also responsible for building maintenance, fleet maintenance and building security.
Sommer Faulkenberry, Chairman
Board of Review – 501-683-4300 | firstname.lastname@example.org
The Board of Review is an autonomous state agency which is responsible for the operation of both higher and lower administrative appeals in unemployment compensation claims. The board is composed of a full-time chairman and two part-time members. The chairman serves as agency director. The board’s decisions affirm, reverse or modify the decisions of the lower appellate authority. The board also may remand cases for further proceedings by the tribunal or the department.
Phil Harris, Assistant Director
Temporary Assistance for Needy Families (TANF) Program and New Hire Registry – 501-683-5370 | email@example.com
Provides overall direction for the agency’s federally-funded TANF program operations, as well as the TANF Oversight Board activities. TANF provides policy development and technical assistance for program services: Quality Assurance and Performance to ensure quality and conformity with the TANF Program Policy; Community Investment Initiatives and Individual Development Accounts for contracting of services to low-income families served; TANF Training to all TEA and Work Pays staff for effective case management and service delivery.
Steve Guntharp, Deputy Director
DWS Internal Operations – 501-682-3378 | firstname.lastname@example.org
The Arkansas New Hire Registry collects information about new employees from all employers, profit and nonprofit, in the state. Employers submit W-4 forms, and this information is used to locate noncustodial parents who owe child support in Arkansas. It is also used to detect and prevent unemployment insurance fraud, workers’ compensation fraud and other types of public assistance fraud.