Daryl Bassett, Director
501-682-3394 | firstname.lastname@example.org
The director is responsible for the administration of the Department of Workforce Services.
Ron Snead, Deputy Director
501-682-5795 | email@example.com
The deputy director oversees field operations and has operational responsibility for the following divisions: Information Technology, Legal, Labor Market Information and Analysis, Unemployment Insurance, Financial Management, Employment Assistance and New Hire Registry.
Steve Guntharp, Deputy Director
DWS Internal Operations – 501-682-3378 | firstname.lastname@example.org
Oversees ADWS’s Divisions of: Employment Assistance (EA), Financial Management, Information Technology, Temporary Assistance for Needy Families (TANF), Unemployment Insurance (UI), and Workforce Investment and Opportunity Act (WIOA). Handles agency related communication issues and acts as the agency’s liaison on matters of state and federal government. Manages the Career Readiness Certificate Program (CRC) and the New Hire Registry.
Kristopher Jones, Assistant Director
Employment Assistance – 501-371-1028 | email@example.com
Employment Assistance provides policy development and technical assistance for federally-funded employment and training programs. Many of these programs are awarded by formula under the Workforce Innovation and Opportunity Act (WIOA) including Adult, Youth, and Dislocated Worker programs that fund career services, training, and supportive services to eligible participants with training that is focused on meeting the needs of local employers. Other WIOA programs administered by Employment Assistance include Employment Services authorized under the Wagner-Peyser Act, as amended, and Jobs for Veterans State Grants. Employment Assistance also administers discretionary programs that have been awarded to the state competitively. Current discretionary awards administered by this unit provide temporary employment opportunities for areas of the state impacted by natural disasters, as well as programs focused on expanding and leveraging apprenticeship opportunities. Employment Assistance also administers Foreign Labor Certification and provides staffing to the Arkansas Workforce Development Board (AWDB).
Ron Calkins, Assistant Director
Unemployment Insurance – 501-682-3200 | firstname.lastname@example.org
The Unemployment Insurance Unit facilitates employer compliance with the Arkansas Employment Security Law, collects unemployment insurance contributions from employers, provides unemployment insurance benefits to those eligible and maintains management information systems for filing unemployment insurance claims and fraud detection.
Earnest L. Sweat III, Assistant Director
Information Technology – 501-682-5668 | email@example.com
The Information Technology Unit provides automated solutions, including mainframe, client server and Web environments for the Arkansas Department of Workforce Services. The unit provides technical support for the agency’s computers, network issues and application problems. The unit also provides IT security policy development and monitoring and provides Disaster Recovery Planning for the agency.
Don Denton, General Counsel
Legal – 501-682-3150 | firstname.lastname@example.org
The Office of Legal Services provides advice on legal issues to the director and assistant directors, area operations chiefs and office managers at ADWS, as well as to the Arkansas Workforce Investment Board and Transitional Employment Assistance Board. The legal office prepares or reviews contracts and memorandums of understanding; represents the agency in all legal proceedings affecting the agency, including but not limited to, foreclosures, bankruptcies and matters requiring court appearances; and handles all appeals to the Court of Appeals from the Board of Review. The office works to reduce fraud, prosecute perpetrators of fraud and affect the civil collection of all overpayments.
Bryan Hicks, Assistant Director
Financial Management – 501-682-3108 | email@example.com
The Financial Management Unit provides administrative and fiscal services for the various units of the department including accounting, budgeting, payroll, purchasing, logistics and human resources. The unit is also responsible for building maintenance, fleet maintenance and building security.
Sommer Faulkenberry, Chairman
Board of Review – 501-683-4300 | firstname.lastname@example.org
The Board of Review is an autonomous state agency which is responsible for the operation of both higher and lower administrative appeals in unemployment compensation claims. The board is composed of a full-time chairman and two part-time members. The chairman serves as agency director. The board’s decisions affirm, reverse or modify the decisions of the lower appellate authority. The board also may remand cases for further proceedings by the tribunal or the department.
Phil Harris, Assistant Director
Temporary Assistance for Needy Families (TANF) Program and New Hire Registry – 501-683-5370 | email@example.com
Provides overall direction for the agency’s federally-funded TANF program operations, as well as the TANF Oversight Board activities. TANF provides policy development and technical assistance for program services: Quality Assurance and Performance to ensure quality and conformity with the TANF Program Policy; Community Investment Initiatives and Individual Development Accounts for contracting of services to low-income families served; TANF Training to all TEA and Work Pays staff for effective case management and service delivery.
Mike Kennedy, Assistant Director
Dislocated Worker Services, Labor Market Information & Employer Tax Credits – 501-682-3142 | Mike.C.Kennedy@arkansas.gov
Dislocated Worker Services, Labor Market Information & Employer Tax Credits administers the Governor’s Dislocated Worker Task Force, the Trade Adjustment Assistance program, Reemployment Services programs, Labor Market Information (LMI) programs and the Work Opportunity Tax Credit (WOTC) program. Dislocated Worker Services staff provide timely services to companies and workers experiencing layoffs and closures and assist individuals in their efforts to reenter the workforce. LMI programs provide information on both short term (2-years) and long term (10-years) state and local industry and occupational employment projections. They produce periodic statewide economic analysis reports that are of value to state policy makers, including the governor, state legislature, and state and local workforce development boards. They also publish statistics on current employment and unemployment rates and produce employment and wage estimates annually for over 800 occupations. The WOTC program makes a federal tax credit available to employers for hiring individuals from certain target groups who have consistently faced significant barriers to employment, enabling them to move from economic dependency into self-sufficiency.