The Information Desk is here to provide help and information to our customers who choose to contact us by telephone, email or fax. Our goal is to ensure that the customer’s issue is resolved to the customer’s satisfaction. To do this, the Information Desk staff will periodically contact customers to ensure their question or issue was handled in a satisfactory manner.
Hours of Operation:
Monday – Friday, 8:00 a.m. to 4:00 p.m
Telephone Number:
1-855-225-4440
501-682-2121
Street Address:
#2 Capitol Mall
Little Rock, AR 72201
Mailing Address:
P.O. Box 2981
Little Rock, AR 72203
Email Address:
ADWS.Info@arkansas.gov
Fax Number:
501-682-8845
New Online Employer Tools – Notice of New Online Employer Tools Available through the Online Unemployment Insurance Employer Services Portal
DWS-ARK-201 – Employer Status Report
DWS-ARK-201A – Instructions for Employer Status Report
DWS-ARK-201J – Petition for Joint Employer Tax Account
DWS-ARK-201JI – Instructions
DWS-ARK-201P – Petition for Partial Transfer of Experience
DWS-ARK-209 STA – Master File Changes for Status/Rate Unit
DWS-ARK-209B – Employer’s Quarterly Contribution and Wage Report – This form will allow you to enter your information and then print the page with your information on it.
DWS-ARK-209BI – Instructions
DWS-ARK-209BS – Employer’s Quarterly Contribution and Wage Report (Seasonal)
DWS-ARK-209BSI – Instructions
DWS-ARK-209C – Continuation Sheet for DWS-ARK-209B – This form will allow you to enter your information and then print the page with your information on it.
DWS-ARK-209BR – Employer’s Quarterly Contribution and Wage Report (Reimbursable) – This form will allow you to enter your information and then print the page with your information on it.
DWS-ARK-209BRI – Instructions
DWS-ARK-223 – Adjustment Voucher
DWS-ARK-236 – Report to Terminate Account – This form will allow you to enter your information and then print the page with your information on it.
DWS-ARK-236J – Request for Withdrawl from Joint Account
DWS-ARK-237 – How to Claim Unemployment Insurance (Employer Workplace Poster).
DWS-ARK-201PEO – Leasing Employer Client Status Report – This form will allow you to enter your information and then print the page with your information. Do Not forget to fill out pg. 2 of this form.
DWS-ARK-201PEO-A – Instructions for Leasing Employer Client Status Report
RC-1-ARK – Employer’s election to cover multi-state workers under the Arkansas Department of Workforce Services law
RC-1(A)-ARK – Supplemental attachment for employer’s election to cover multi-state workers
RC-1(B)-ARK – Supplemental attachment for employer’s election to cover multi-state workers
UI Employer Handbook – Unemployment Insurance Employer Handbook
The focus of the Arkansas Department of Workforce Services is to provide individuals the tools they need to enhance and sustain their employability. And, through the education and skills training offered to job seekers, employers are reducing hidden costs associated with lost production time and turnover rates by hiring qualified workers.
Products and services can be categorized into three main groups: Unemployment Insurance; Employment Assistance (Job Seeker services and Employer services); and Temporary Assistance for Needy Families. ADWS offers these services at Arkansas Workforce Centers located throughout the state.
ADWS continues to build effective partnerships with other organizations to better serve customers. Through these partnerships, ADWS and its partners are able to leverage each other’s core competencies and resources.
Because the Arkansas Department of Workforce Services is a state agency, it does not earn a profit and does not measure success by business growth and expansion. The agency is unique from other Arkansas state agencies in that it is 99 percent federally funded with taxpayer dollars.
CONTACT ADWS
Telephone Number:
1-855-225-4440
501-682-2121
Street Address:
#2 Capitol Mall
Little Rock, AR 72201
Mailing Address:
P.O. Box 2981
Little Rock, AR 72203
Email Address:
ADWS.Info@arkansas.gov