Contact Unemployment Services

Unemployment Claim Assistance


Automated Weekly Claims System: 501-907-2590

Contact your local office

Toll Free Interstate Support
Reporting out-of-state address: 866-392-7284

NOTE: The Interstate Office assists claimants that have moved out-of-state with Arkansas claims processing.

Employer Account Assistance

Employer Account Services
Employer registration, account maintenance, internet registration assistance: 501-682-3798

Technical & Wage Services
Quarterly wage updates, internet online reporting assistance: 501-682-3100

Employer Charges
Quarterly Benefit Statements: 501-682-1181

Unemployment Insurance Administration

Kesha Rogers Kelly
Assistant Director: 501-683-5342

The Information Desk is here to provide help and information to our customers who choose to contact us by telephone, email or fax. Our goal is to ensure that the customer’s issue is resolved to the customer’s satisfaction. To do this, the Information Desk staff will periodically contact customers to ensure their question or issue was handled in a satisfactory manner.

Hours of Operation:
Monday – Friday, 8:00 a.m. to 4:00 p.m

Telephone Number:

ADWS Local Office Contact Information located at bottom of page

Mailing Address:
P.O. Box 2981
Little Rock, AR 72203

Email Address:

Fax Number:

© 2019 ADWS | #2 Capitol Mall | Little Rock, Arkansas 72201