Contact Unemployment Services
Unemployment Claim Assistance
ArkLine
Automated Weekly Claims System: 501-907-2590
Toll Free Interstate Support
Reporting out-of-state address: 866-392-7284
NOTE: The Interstate Office assists claimants that have moved out-of-state with Arkansas claims processing.
Employer Account Assistance
Employer Account Services
Employer registration, account maintenance, internet registration assistance: 501-682-3798
Technical & Wage Services
Quarterly wage updates, internet online reporting assistance: 501-682-3100
Employer Charges
Quarterly Benefit Statements: 501-682-1181
Unemployment Insurance Administration
Kesha Rogers Kelly
Assistant Director: 501-683-5342
The Information Desk is here to provide help and information to our customers who choose to contact us by telephone, email or fax. Our goal is to ensure that the customer’s issue is resolved to the customer’s satisfaction. To do this, the Information Desk staff will periodically contact customers to ensure their question or issue was handled in a satisfactory manner.
Hours of Operation:
Monday – Friday, 8:00 a.m. to 4:00 p.m
Telephone Number:
1-855-225-4440
501-682-2121
ADWS Local Office Contact Information located at bottom of page
Mailing Address:
P.O. Box 2981
Little Rock, AR 72203
Email Address:
ADWS.Info@arkansas.gov
Fax Number:
501-682-8845