Contact Unemployment Services

Unemployment Claim Assistance

ARClaimHelp

ArkLine
Automated Weekly Claims System: 501-907-2590

Contact your local office

Toll Free Interstate Support
Reporting out-of-state address: 866-392-7284

NOTE: The Interstate Office assists claimants that have moved out-of-state with Arkansas claims processing.

Employer Account Assistance

Employer Account Services
Employer registration, account maintenance, internet registration assistance: 501-682-3798

Technical & Wage Services
Quarterly wage updates, internet online reporting assistance: 501-682-3100

Employer Charges
Quarterly Benefit Statements: 501-682-1181

Unemployment Insurance Administration

Pamela Vance
Assistant Director: 501-682-3200


The Information Desk is here to provide help and information to our customers who choose to contact us by telephone, email or fax. Our goal is to ensure that the customer’s issue is resolved to the customer’s satisfaction. To do this, the Information Desk staff will periodically contact customers to ensure their question or issue was handled in a satisfactory manner.

Hours of Operation:
Monday – Friday, 8:00 a.m. to 4:00 p.m

Telephone Number:
1-855-225-4440
501-682-2121

Street Address:
#2 Capitol Mall
Little Rock, AR 72201

Mailing Address:
P.O. Box 2981
Little Rock, AR 72203

Email Address:
ADWS.Info@arkansas.gov

Fax Number:
501-682-8845



Job Seeker Services

Employer Services

Unemployment Insurance

ABOUT ADWS

The focus of the Arkansas Division of Workforce Services is to provide individuals the tools they need to enhance and sustain their employability. And, through the education and skills training offered to jobseekers, employers are reducing hidden costs associated with lost production time and turnover rates by hiring qualified workers.

Products and services can be categorized into three main groups: Unemployment Insurance, Employment Assistance (Jobseeker services and Employer services), and Temporary Assistance for Needy Families. ADWS offers these services at Arkansas Workforce Centers located throughout the state.

ADWS continues to build effective partnerships with other organizations to better serve customers. Through these partnerships, ADWS and its partners are able to leverage each other’s core competencies and resources.

Because the Arkansas Division of Workforce Services is a state agency, it does not earn a profit and does not measure success by business growth and expansion. The agency is unique from other Arkansas state agencies in that it is 99 percent federally funded with taxpayer dollars.

FIND A WORKFORCE CENTER
CONTACT ADWS

Telephone Number:
1-855-225-4440
501-682-2121

Street Address:
#2 Capitol Mall
Little Rock, AR 72201

Mailing Address: 
P.O. Box 2981
Little Rock, AR 72203

Email Address: 
ADWS.Info@arkansas.gov

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