NOTICE OF CLAIMANT ELIGIBILITY. A Notice of Agency Determination (Form ESD-Ark-578) will be issued to you, if you have responded to the Notice of Claim Filed (Form ESD-Ark-501(3)) within seven (7) days from the date the notice was mailed. This determination states whether your former employee is eligible for unemployment benefits, indicates the applicable section of law under which the determination is made and presents a statement showing the facts that were considered in adjudicating the issue. Instructions for filing an appeal are also found on the determination notice.
Both the employer and claimant are given the right of appealing a Department determination. An employer who wants to appeal a determination and who responded timely to the Notice of Claim Filed (Form ESD-Ark-501(3)) may contact the office handling the claim for an appeal form or may file directly by writing to the Appeal Tribunal at P. O. Box 8013, Little Rock, AR 72203. Department determinations become final if no appeal is filed with the Appeal Tribunal within twenty (20) calendar days from the date the determination was mailed. If an appeal is filed directly, a copy of the Notice of Agency Determination (Form ESD-Ark-578) should be sent.
Two stages of administrative appeal are available under Arkansas law. The first level appeal may be made to the Appeal Tribunal. A further appeal may be made to the Arkansas Board of Review. A judicial review of a decision of the Board of Review may be obtained by filing with the Arkansas Court of Appeals in accordance with the law. Instructions for filing further appeals are contained on all decisions of the Arkansas Appeal Tribunal and the Board of Review.
Reference: Ark. Code Annotated Section 11-10-523 through 11-10-530
Appeal Tribunal 501-682-1063
Board of Review 501-683-4300
The Information Desk is here to provide help and information to our customers who choose to contact us by telephone, email or fax. Our goal is to ensure that the customer’s issue is resolved to the customer’s satisfaction. To do this, the Information Desk staff will periodically contact customers to ensure their question or issue was handled in a satisfactory manner.
Hours of Operation:
Monday – Friday, 8:00 a.m. to 4:00 p.m
#2 Capitol Mall
Little Rock, AR 72201
P.O. Box 2981
Little Rock, AR 72203
Limited English Proficiency Assistance: English
Limited English Proficiency Assistance: Spanish/Español
Limited English Proficiency Assistance: Marshallese
Limited English Proficiency Assistance: Vietnamese/Việt
ພະແນກ ADWS ຈັດຫາບໍຣິການນາຍພາສາແລະການແປເອກະສານ ໂດຍບໍ່ຄິດຄ່າບໍຣິການ ສຳລັບຄົນງານທີ່ຕ້ອງການຄວາມຊ່ວຍເຫລືອເພື່ອເຂົ້າເຖິງ ແລະເຂົ້າຮ່ວມໃນ ການຮັບບໍຣິການແລະໂຄງການຕ່າງໆທີ່ມີຢູ່ສຳລັບທ່ານ. ຂໍໃຫ້ທ່ານຈົ່ງຕິດຕໍ່ຫ້ອງການທ້ອງຖິ່ນທີ່ໃກ້ທ່ານທີ່ສຸດ ເພື່ອຂໍຮັບບໍຣິການຈາກນາຍພາສາຫລືນັກແປເອກະສານ.
Limited English Proficiency Assistance: Laotian/Lao